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FAQ

Got questions? You're not alone.

Common answers about deposits, fees, order execution, PnL behavior, and wallet security.

If something isn't covered here, check the relevant feature section or reach out to the team.

Can I deposit Polymarket shares or tokens into PolyFast?

No. PolyFast does not support external deposits of market shares. All trades are executed directly through Polymarket via the bot.

I sent USDC but it's not showing up. What should I do?

First, tap Refresh in the bot. If the balance still doesn't update after a few minutes, confirm the transfer was sent to your PolyFast wallet address and that the transaction is confirmed on-chain (Polygon network).

What fees does PolyFast charge?

PolyFast executes trades through Polymarket. Check Polymarket's fee structure for current rates. There may be network (gas) fees for approvals and withdrawals.

Does PolyFast support Market and Limit orders?

Yes. PolyFast supports both Market and Limit orders for buying and selling positions.

Why is my order asking for confirmation?

This depends on your Trading Mode:

  • Cautious: Every order requires confirmation
  • Standard: Orders above your set threshold require confirmation
  • Expert: Orders execute instantly with no confirmation

The default is Standard. Adjust anytime in Settings → Trading Mode.

What is the Trading Threshold?

The threshold is the dollar amount where PolyFast asks for confirmation when using Standard mode. The default is $100, but it can be adjusted anytime in Settings → Trade Threshold.

Why did my trade fail?

Common reasons include:

  • Insufficient balance
  • Price moved beyond acceptable range
  • Market liquidity changed
  • Network congestion
  • Allowance not set (first-time setup may require approval)

Refreshing and retrying usually resolves it.

Why does my PnL look different than expected?

PnL is calculated based on:

  • Average entry price
  • Current market price
  • Fees incurred

PnL updates when you refresh or after trades complete.

I can't see my position. Where did it go?

Check your Closed positions filter. Settled or sold positions are moved out of Open Positions automatically.

Can I export my wallet from PolyFast?

Yes. You can export your private key from Settings → Export Private Key.

⚠️ Once exported, wallet security becomes your responsibility.

Does PolyFast hold my funds?

PolyFast creates a secure wallet for you, but you retain full control. Funds are not custodied by PolyFast. Your wallet is a standard Polygon EOA with Polymarket proxy (Safe) for trading.

How do referrals work?

Share your unique referral link with friends. When they sign up through your link, they're tracked as your referrals. You can view your referral count and link from Referrals (in the main menu or Settings).

The referral link format: https://t.me/YourBot?start=YOUR_TELEGRAM_ID

Learn more in the Referrals section.